A referral is not required to access psychology sessions privately. However, if you would like to claim Medicare rebates, you will need a valid Mental Health Care Plan and GP referral. We’re happy to guide you through this process if needed - or see our Medicare page in the Funding Options Section (listed under our services).

Generally, online (telehealth) psychology is as effective as in-person therapy for many common mental health concerns, including anxiety, depression, stress, trauma-related difficulties, and adjustment concerns. Our clinicians have several years of experience providing telehealth services and use secure, reliable systems to ensure sessions are engaging, confidential, and clinically effective. That being said, if they suspect that you require in-person services, this can be facilitated at clinic rooms in Erina.

Yes. Session frequency is flexible and guided by your needs, goals, and preferences. Some people attend weekly, others fortnightly, or less frequently as things improve. We’ll work collaboratively with you to find a plan that feels manageable and supports meaningful progress.

This varies depending on the person and the concerns you’re seeking support for. Some people find that 3–4 sessions are sufficient for short-term or specific issues. On average, many clients attend 6–10 sessions, which allows time for assessment and meaningful therapeutic work. More complex or long-standing difficulties may require longer-term support.